HELP!!! Kids losing their paid WeVideo accounts!

Today, I had my students rejoin our school WeVideo account because last month, they were all thrown out. I thought they were thrown out because of a google glitch our district had.

But, today… they were all thrown out again. Today, I just had them all sign back up and a couple hours later, they are all gone. What is going on? We are paying for 500 students but we’ve only added around 100 and they keep getting kicked out!!!

I can’t have the students rejoin everyday! I am beyond frustrated!

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Oh no @mrsjett Did support get back to you about this one? Sounds tough. They can be reached at I saw you got some good feedback in the Facebook group too. Hang in there! :blue_heart: